To provide Person-Centred Quality Care in a Warm,
Friendly and Homely Environment with Commitment to Excellence
"Your Care … Our Privilege"
Respect and Compassion:
We work together in ways which promote dignity, respect, understanding and integrity. We enrich the lives of all people in a safe, caring, compassionate and loving way, respecting their rights and privacy.
Honesty and Integrity:
We value integrity and are ethical, honest and trustworthy in dealing with all people in our care services.
We are like-minded caring people making decisions together to achieve an optimal maximum quality of life and optimise the well-being for all people in our care.
We are caring, progressive, take delight in our work and use a positive spirit to get things done.
Commitment to Excellence:
We are committed to provide the highest quality of care, distinguished by commitment.
We believe that success comes through recognising the value of people and encouraging that value through personal development.
We promote state of the art Innovative Care and Best Practice. We take pride in our work and are dedicated to making a difference to the quality of life of our residents and clients.
Philosophy of Care
The Orchards Aged Care team makes every effort to provide the highest quality of care to attain all possible comfort, independence and optimise the well-being of the people in our services. Residents enjoy a maximum quality of life and live in a warm, friendly and caring environment. We respect their rights to privacy and independence.
We assist our residents to keep physically, emotionally and spiritually well, whilst focussing on their capacities and abilities, not on any actual or perceived deficiencies and losses.
The Orchards Aged Care is committed in providing Person-Centred Care and support. Residents have the right to make decisions about their daily care and lifestyle.
The Orchards Aged Care philosophy of care is based on the principle of resident autonomy as promoted by the Aged Care Accreditation standards and the Commonwealth of Australia Charter of Aged Care Rights.
The residents' opinion is sought, their values respected and their dignity maintained. The residents have the rights to receive information in a manner they can understand so they can make choices about their care.